eBA -- The transactional ECM Platform
Some analysts call what eBA does ECM, or enterprise content management. Other acronyms out there refer to eBA as EIM (enterprise information management), or BPM (business process management).
We like to refer to eBA as a transactional ECM platform, because eBA is content management that targets processes that use content to help drive actions and decisions. What eBA does is content-oriented, requires a lot of workflow, and integration with other systems. In short, eBA extends your existing enterprise applications with comprehensive enterprise content management capabilities, including document management, workflow, records management and intelligent document capture.
All businesses are based around workflows, but not all of them are automated or efficient. eBA workflow integrates your people, systems, data and action. And with document management and capture you can administer your organization’s digital content throughout its lifecycle - from creation, to retrieval, collaboration, storage, retention, and archive management.
How eBA benefits your bottom-line
Printing, shipping, and storage costs are eliminated because process related data and documents can be digitized and archived with eBA. Automation of manual processes improves productivity and reduces time spent on non-strategic tasks. And IT costs are lowered through minimizing database growth, increasing resource efficiency, and reducing legacy hardware and maintenance costs.
By providing you with automated, rule-based decisions and associated tasks, approvals and notifications - so you can focus on your strategic objectives, not operational tasks.
By allowing you to control access to content, maintain audit trails and histories, and automate the disposition of content based on consistent policies. It provides in-depth records management functionality so you can fully document and manage the lifecycle of your enterprise content.
eBA gives you faster and easier ways to create forms for your business processes, enables real-time visibility into the status of workflows and approvals and with its powerful search capabilities quickly connects users to relevant content.
Because it allows content to be delivered to the right people at the right time on the right device in the right format.