QDMS

QDMS - Integrated Quality Management System

It is a management system solution friendly to your business, developed to realize targeted quality. QDMS management systems eliminates dependency on individuals in your processes and opens the doors to becoming different and leader for you with its system approach.

QDMS is a modular application that creates the documentation infrastructure required by all kinds of management system standards as well as conducting and tracking all related operations. This is done by:

• Creating corporate memory and corporate data pool
• Modular and parametric structure
• Multiple language support
• Mobile device support
• Working browser independent
• Access from anywhere with web technology
• Create independent work flows
• Quick and easy commissioning
• Undertaking routine tasks
• Management independent from individuals
• Adaptation to changing conditions
• Easy to learn

The following are management modules that can be addressed by QDMS.

CONTROLLED DOCUMENT MANAGEMENT

QDMS for quick, easy and reliable document management

• Secure document control and quick approval mechanism

• Documents that can be associated to each other

• Quick search with easily classified and indexed documents

• Controlled access to documents with authorization feature

• Automatic distribution of documents and easy monitoring of read documents

• Management of printed documents

• E-mail notifications for approval, control, revision and publication phases

• Creating master document list by the system automatically

• Use of templates and standardization of documents

• Dynamically association of documents with product, process and management systems

• Monitoring manually filled and archived quality records

• Document viewing without add-ons (HTML 5 Viewer)

COMPLAINT MANAGEMENT

Continuous improvement with smart customer satisfaction management

• Management of all internal and external complaints

• Recording, monitoring and reporting complaints in accordance with corporate procedures

• Instantly monitoring actions regarding complaints. Notification of persons assigned with actions through the system

• Notification of related staff and management in delayed jobs and reporting

• Defining customer based report template and sending report to customer

• Defining required flow and approval steps during complaint process

• Prioritization according to risk analysis of the complain

• Drawing reports and charts on compliant records through the system

• Drawing reports and charts on compliant records through the system

• Initiating corrective preventive actions (CPA) process from customer complaints process

• Conducting root cause analyses

• Categorizing and analyzing complaints

• Evaluation of the efficiency before closing complaints

• Sending survey to the customer on the complaint

• Reporting compliant online times

• Web Service support to open compliant record from outside sources

CORRECTIVE / PREVENTIVE ACTIVITY MANAGEMENT (CPA) 

Record and efficiently manage nonconformities

• Recording, monitoring and reporting corrective/preventive activities in accordance with corporate procedures

• Instantly monitoring actions regarding corrective/preventive activities and automatic notification

• Periodic notification to related staff and management in delayed jobs

• Defining required flow and approval steps during CPA process

• Defining notification, inspection and result report templates

• Customer specific Global 8 Discipline (G8D) support

• Integration with Inspection, Customer Complaint, FMEA, Event Notification and Risk Management Modules

• Corporation specific transaction sources, nonconformity categories and root causes definition

• Nonconformity Reports, Pareto Analysis and Charts

• Monitoring Corrective/Preventive activities with different criteria such as management system and process

• Activity evaluation regarding Corrective/Preventive activities before and after closing

• Web Service support to open Corrective/Preventive activity record from outside sources

INSPECTION MANAGEMENT 

Don’t leave your findings on paper

• Initiating solution process by opening CPA/Action for your findings

• Monitoring action results for older inspections

• Planning workload distribution for auditors

• Site/store inspection with mobile devices

• Defining inspection plans and viewing in time schedule

• Creating dynamic questionnaires

• Notifying inspectors and directors of the units being inspected before and after the inspection

• Easily monitoring routine inspections and saving labor

• Creating automatic inspection reports

• Defining obligation to open CPA/Action depending on different types of findings

• Comparing with scored/unscored inspection function

• Planning checklist template inspection

• Remote inspection

 ACTION MANAGEMENT 

Assign tasks and QDMS will monitor

• Planning all jobs to be monitored within the corporation

• Defining periodic action

• Assigning hidden action

• Defining action categories

• Showing actions in a time schedule

• Adopting as project and goal monitoring system

• Defining completion percent of a project

• Meeting decision follow-up

• Integration with Inspection, Risk, Suggestion, Document, FMEA, Action Notification and Training modules

• Opening/closing approval

• Drawing forth or postdating deadlines that coincide with holidays

• Duty delegation

• Web Service support to open Action record from external applications

 RISK MANAGEMENT 

Support your experience with methodology

• Managing OHS, Environment, Information Security, Food Safety, FMEA, Corporate and Process risks

• Easy adaptation to used risk methodology

• Creating and easily monitoring risk analysis history

• Defining and monitoring measures upon risk assessment

• Quick transfer of current risk forms to the system

• Create authorization control over risk forms and prevent unauthorized access

• Asset Inventory monitoring in Information Security module

• Creating Statement of Applicability (SoA) in Information Security module

• Integration with CPA, Action and Document module

• Trend, risk distribution and HeatMap analysis charts

• Determining risk based or form based approval flow

SURVEY MANAGEMENT 

Design quickly, evaluate fast!

• Preparing internal, external, customer and supplier surveys

• Designing survey with or without scores

• Hide or show participant identification

• Publishing survey to undefined users

• Instant chart view of results

• Authorization based result viewing

• Defining survey removal date

• Defining question type such as fixed alternative, sorting, multiple choice, interrelated questions

• Integration with Inspection, Training, CPA, Suggestion modules

 TRAINING MANAGEMENT 

Demand, monitor, measure effectiveness

• Preparing and monitoring training plans

• Automatic creation of training participation forms

• Individual, department and training based reporting and instantly preparing staff training cards

• Planning required trainings per position and conducting GAP analysis according to realization

• Notifying participants via e-mail

• Demanding training according to required approval flow

• Evaluating efficiency of the training

• Integration with survey module

• Conducting improvement tests before and after training

• Web Service support for external applications

CALIBRATION MANAGEMENT

Your measurement devices are under control

• Monitoring jobs for calibration and validation devices

• Monitoring device inventories

• Instant access to calibration report and history

• Uploading external calibration certificates and reports to the system

• Access to reports on planned and past calibrations

• Monitoring competency documents of external calibration companies

• Opening periodical job orders automatically

• Defining unlimited action types

• Notifying persons responsible for devices and actions via e-mail

• Monitoring action costs

LEGISLATION COMPLIANCE MANAGEMENT

A corporation abiding legislation and laws

• Monitoring Laws, Legislation, Statutory Decrees and such regulations

• Defining all legal documents and permits of the corporation

• Defining responsible individuals for stages of permits and documents, creating and monitoring jobs automatically according to expiry dates

• Creating relevant activities according to amended laws and legislation

• Location based tracking

• Job monitoring and directing with task assignment function

• Preparing present state report for establishment, factory or location