In this acronym-rich industry of ours there’s still one acronym that I hold above all others because its truth is undeniable: GIGO. For those of you who might not remember this one, it stands for “garbage in, garbage out” – and it describes what we all know too-well: the poorer the quality of the data in our ERP application, the less value we’re going to get out of it.
It’s one thing to look at your ERP system and see information that requires your attention. A purchase order request; a contract that’s about to expire, or an invoice that’s overdue for payment. But have you ever tried to identify an ERP activity that should have happened – but didn’t? That’s not nearly so easy.
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